C2 Consulting's emphasis is that the solution must fit the business as opposed to the business fitting the solution. C2 consultants utilise the following techniques to ensure that the analysis exercise is effective.
Understanding your organisation's business processes.
Ensuring the involvement of users at all stages.
The use of one on one structured interviews to elicit requirements.
Workshops to gain challenge requirements and gain common understanding.
A two-stage review process to ensure are deliverables are of the highest quality.
Structured walkthroughs of the requirements and dependencies with all users.
Analysis of the effectiveness of the existing system.
A detailed specification providing function and data based analyses.
Once the specification has been completed and agreed, C2 Consulting can provide your business with advice on system design or evaluating packages against that specification.
Business Analysis Details
Whilst many aspects of your business are similar to other businesses in your market place, the way you business does things and the challenges it faces will be unique. At the beginning of an engagement with your business, C2 consultants will not claim a complete understanding of your business. However, through research and careful questioning, they will rapidly gain an understanding of your business processes and the issues your business has manage. Top
A methodology which seeks to involve the users significantly throughout the analysis process. Whilst this requires investment from the business, the value of consulting those users who either perform the business processes or are responsible for them cannot be understated. Top
One on one structured interviews are a valuable tool to elicit specific domain knowledge, particularly from those members of staff who are actively involved in the existing business process. They are also a very good way in which detailed information can be obtained by meeting with the most appropriate individual capable of supplying it. Top
Workshops are used to agree high level requirements from a group of related users. Through use of facilitation techniques, our consultants will encourage all attendees to express their opinion and reach consensus Workshops are also used as a forum for high level structured walkthroughs with the business community to ensure that the solution being presented is an appropriate one. Top
All documents produced by our consultants undergo a two-stage review. The first is an internal review; a 'sanity check' which ensures that document obeys our internal standards, is well written and presented and captures your requirements at the correct level of detail. If the document passes this review and inspection, the second stage is a review from your business. This review will concentrate on the accuracy of the requirements and removing any gaps in the analysis. Typically, many reviews of each document will take place as the analysis iterates to completion. Top
At various points throughout the analysis project, C2 will organise formal, structured walkthroughs of the work done to date with a group of business users taken from all departments that will be impacted by the eventual solution. The purpose of these meetings is to present the results of the analysis to date to a wider audience and enable them the challenge it. Through these walkthroughs, all cross departmental dependencies can be checked to ensure that they have been included and mitigated. Top
Analysis of existing systems and processes - our consultants will analyse the current processes and systems employed by the business in the area to be analysed in order to determine their effectiveness. C2 will not suggest a new IT system or a rewrite of the existing system in use unless it is absolutely necessary. Top